Our Managing Director, Jakub Orna set up Reliable Homes as he wanted to challenge the traditions of the estate agency industry. His aim was to create a business that always puts its customers first and isn’t scared to embrace change in order to achieve this ambition.
- We offer a complete range of services including sales, rentals, letting and property management and we tailor these services to your individual requirements.
- We advertise as premium agents on the country's biggest portals Rightmove.co.uk and Zoopla.co.uk
- We have an experienced and friendly team of property experts who receive regular industry training. As locals to the North London area, we can help you with all your property conundrums.
- Photography - historically, agents would need several visits to a property to collect enough information. To minimise this disruption and to speed up the marketing process, Reliable Homes have created a unique, in-house photography service. Our staff are trained specifically to collect information and multiple professional photographs, all in one visit.
- We are members of ARLA (Association of Residential Lettings Agents – www.arla.co.uk), London Rental Standard (http://www.arla.co.uk/lobbying/london-rental-standard/) and The Property Ombudsman (www.tpos.co.uk) so you can be completely assured that you’re working with fully accredited property professionals. We also hold all the appropriate insurance policies including Client Money Protection and Professional Indemnity Insurance and are subject to regular audits.
- We invest heavily in technology and marketing to keep us at the forefront of the industry – some examples include our online portal for landlords, vendors, tenants and buyers and live chat feature on our website.
- Electronic signing - Reliable Homes offer landlords and tenants the option of setting up their new tenancies online, vastly speeding up the rental process.
- Online portal - Revolutionising the rental industry, Landlords and Vendors also have access to our unique 24/7 secured online portal with access to marketing progress of their property as well as viewings' feedback and online property performance statistics. Furthermore, Landlords can also access and download all their tenancy documents, securely view and download all their invoices/ statements, check rental payments as well as maintenance/ management history - all part of the service!
- Opening hours – Reliable Homes have introduced longer opening hours in response to the demands of living and working in London. As a result 38% of our viewings are now carried out during evenings and weekends.
- We are passionate, hardworking, reliable and honest and always strive to provide our clients with an unrivalled service. As a result, a significant proportion of our trade is through recommendations and repeat business.
- 98% of all our clients are satisfied with our service and would recommend us. We are proud to announce that, for the 3rd year running, we have won 2017 Gold Awards by Allagents.co.uk for Customer Experience, this time Best Letting Agent in N8 2017 and Best Letting Agent in North London 2017.
We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.
Whether you are buying or selling, letting or renting, searching for new acquisitions or simply need some property advice, why not contact us for an informal chat?